Challenge
Service reports were lost on paper, dispatchers struggled to assign tasks manually, and offline work led to missing billing data.
Approach
We configured SQLite local storage for mobile sync, wired Firebase cloud notifications, and built an interactive calendar dashboard.
Outcome
Job record issues were eliminated. Average collection cycle dropped from 10 days to same-day on-site completions.
Core Capabilities
Offline-first data sync
Allows technicians to view jobs, log work, and collect signatures without cellular coverage, syncing when reconnected.
Real-time tracking
Shares technician ETAs with clients and optimization routing with the central dispatch office.
In-app digital signatures
Enables digital lease signing, work confirmation, and photo uploads for proof-of-work compliance.
Stripe invoice generation
Generates and emails PDF receipts and triggers online credit card transactions on the spot.